Ola Electric sets unprecedented customer satisfaction standard with Rs 130 crore refund, sparks ripple effect across EV industry

Ola Electric has decided to refund Rs 130 crore to customers who purchased charging devices or offboard chargers for their electric scooters, following a violation of the FAME scheme guidelines that prohibit charging accessories from being marketed at a premium.

This decision by Ola Electric is a significant step in ensuring customer satisfaction and could prompt other EV manufacturers to follow suit in upholding the FAME scheme guidelines.